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Lead capture & scoring

Stop quoting tyre-kickers

Every caller gets scored and qualified before they hit your inbox. These guides show you how to read the score, tune the qualifying flow, and never waste another quote on a job that wasn't real.

Quote-to-job conversion lifts an average of 27% with lead scoring on.
Article 1 of 4 3 min read

Understanding your lead scores

What the 0–100 score really means and how to use it.

The score in plain English

0–40 = tyre-kicker or wrong service. 41–70 = real lead, follow up today. 71–100 = ready-to-book, quote priority.

What goes into it

Caller intent, urgency, budget signals, service-area match, decision-maker status, and historical patterns from your own job data.

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Article 2 of 4 4 min read

Writing qualifying questions that don't annoy callers

5 rules for questions that lift booking rates instead of hurting them.

The 5 rules

Keep it tight, keep it relevant, keep it human.

  • Max 5 questions — beyond that, callers tap out
  • Lead with empathy ('Sorry to hear that — can I ask…')
  • Avoid yes/no when an open question reveals more
  • Save sensitive questions (budget) for last
  • Always end with the booking ask
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Article 3 of 4 3 min read

Auto-qualification rules

Tell Revafone what a great lead looks like and let it do the rest.

How it works

Define your ideal customer — postcode, property type, urgency, job size. Revafone auto-flags matches, books them straight in, and sends you a heads-up SMS.

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Article 4 of 4 3 min read

Handing leads off to your CRM

Push every lead, with its full transcript, into your CRM instantly.

Native integrations

HubSpot, Pipedrive, Salesforce, Zoho, Monday, Airtable, plus 30+ via Zapier.

What gets sent

Name, mobile, address, transcript, recording, lead score, requested job, preferred time, and any qualifying answers.

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Stop reading. Hear it for yourself.

In the time it took to read this guide, Revafone could already be answering your phones, qualifying leads, and booking jobs into your calendar. Try it free for 30 minutes — no card required.